Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information (name, email, phone number, address)
• Payment information (credit card details, billing address)
• Usage data (call logs, data usage, service preferences)
• Device information (device type, operating system, unique identifiers)

How We Use Your Information

• Provide and maintain our telecommunications services
• Process payments and manage your account
• Send service updates and promotional communications
• Improve our services and develop new features
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability
• Lodge a complaint with regulatory authorities

1. About These Terms

These Terms and Conditions set out the rules for using our mobile and phone services ("Services"). By signing up, activating a SIM card, or using our network, you agree to these Terms.

2. Your Account and Responsibilities

• You must be at least 18 years old (or have parental consent) to sign up.
• Keep your account details and passwords safe.
• You're responsible for all use of your account and SIM, including charges made from your device.

3. Using Our Services

• Our services cover calls, texts, and data within available network areas.
• Coverage, speed, and availability may vary due to technical or environmental factors.
• Don't use our service for illegal or harmful purposes (like spamming, harassment, or fraud).

4. Plans, Charges, and Billing

• Your plan's prices and inclusions are shown in your service agreement or online account.
• We may change prices, but we'll give you notice beforehand.
• You agree to pay your bills on time. Late payments may result in service suspension or additional fees.

5. Credit Checks and Information

We may collect and use your credit information to assess your application or manage your account, in line with our Privacy and Credit Reporting Policy.

6. Network Management and Fair Use

To keep our network running smoothly for everyone, we may manage data speeds or restrict excessive use that affects others.

7. Privacy

We handle your personal and credit information in accordance with our Privacy Policy, which explains what data we collect, how we use it, and your rights.

8. Cancelling Your Service

• You can cancel anytime by contacting us. Early termination fees may apply for fixed-term contracts.
• We may suspend or cancel your service if you breach these Terms, don't pay your bill, or misuse the service.

9. Liability

• We aim to provide reliable services, but we can't guarantee they'll always be uninterrupted or error-free.
• To the extent allowed by law, we're not responsible for losses caused by events outside our control.

10. Changes to These Terms

We may update these Terms occasionally. The latest version will always be available on our website.